[golcrest]

My computer does not play the video clips taken on my new phone. It says that I do not have the necessary software. Can anyone please tell me what software I need and where I can get it from. My computer runs MSXP. Many thanks, Alan

[Ben]

Hello, welcome to Talk3G!

Do you have the latest version of the Sony Ericsson software installed? http://www.sonyericsson.com/spg.jsp?cc=gb&lc=en&ver=4000&template=ps1&zone=ps&lm=ps1&pid=10407

What file format are the videos in? For example .mp4 or .3gp

It's possible you might benefit from Quicktime (http://www.apple.com/uk/quicktime/download/) or Real Player (http://uk.real.com/player/).