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Thread: The full monty etc

  1. #21
    Join Date
    Apr 2005
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    I found this comment on the T-Mobile forum (3rd posting), it'll no doubt be removed by the Mods once they see it

    I've spoken to someone in the Scottish technical support team who knew pretty much everything there was to know about the issue.

    The bottom line is this.

    ALL the new internet add ons - Basic, Standard and Extra are rate limited to 1mbit down and 385kbit up

    The ONLY one that has no rate limit is the Super Internet tarrif - if you get this tariff added on and then speak to technical support - there is an option to set the profile to 7.2mbit down and 2mbit up (T-Mobile max network speed).

    Took me three days to find all this out and if I hadn't got through to someone in the know I'd have never known, if you have the super internet add-on and your speeds are still throttled - if you go through to technical support on the add-on there is the option to change your profile to unthrottled - the computer SHOULD do this automatically but it might not sometimes.

    FYI whilst playing around with the Extra and Standard plans there is something they can tweak to give you 3.76mbit down and 385kbit up - however they are not sure what it is and the profile will still state 1mbit down 385kbit up.

    Hope this helps anyone who needs the info.
    The above was on this thread --> http://forums.t-mobile.co.uk/discuss...383a7abb004973

  2. #22

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    When I joined t-mobile I asked the twitter team about throttling and they were very clear: if you wanted faster download speeds you had to upgrade your internet add on. I really don't know why this is an issue. If you are upfront about your pricing policy then your customers will have more respect for you.
    I have one of the old unlimited data plans (with a 500MB FUP) and my download speeds are capped at 1MB.

    For me, the real issue is that 3G speeds are not improving with time. I can honestly say that I have not noticed a substantial improvement in 9 years. Compare that to ADSL or fibre and you can't say the same. I really expected that by 2012 I would be able to get of my landline in favour of a mobile broadband solution, but I feel like we are years away from that prospect.

  3. #23
    Join Date
    Mar 2005
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    Mhm... I don't know gorilla...

    I just did a speed test on Vodafone 3G at my office, where I actually get working coverage, and got 6.6mbps down and 3.4mbps up. I'd be pretty pissed if I was on T-Mobile, capped at 1mbps down and 385kbps up! It would feel dramatically different!

    I'm holding out hope for considerable speed increases after the new spectrum auctions are completed.

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